Frequently Asked Questions

Claims

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company.

Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:

Cigna StudyWell
PO Box 15050
Wilmington, DE 19850

Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims. To check the status of a claim you submitted, call Cigna at (800) 441-2668 or visit the link below.